Your visit
At the Festspielhaus Baden-Baden
We ask our guests to leave coats and jackets at the checkroom, as they may not be taken into the hall. Checkrooms are located on the first floor and on the second and third levels.
The foyer and its bars open 90 minutes before the start of the event. Of course, we also offer food and drinks during the intermission and after the end of the performance.
A comfortable alternative to daddy’s knee? The Festival Hall has a limited number of children’s seats. Our foyer team will provide you with them free of charge.
No matter where you are seated to attend a performance at the Festspielhaus, you will always be able to see and hear clearly. Of course, there are slight variations between different sections, but simple aids can help improve your view of the stage. We are happy to provide opera glasses for your visit to the Festspielhaus. They can be hired from all bars in the foyer for a small fee (€ 2,50 plus € 27,50 deposit).
The Festspielhaus Baden-Baden has a wireless infrared transmission system for hearing impaired visitors. By advanced reservation with the Service Hotline (Phone: +49 (0) 72 21/30 13-101) a receiver (headphones), or an induction receiver for hearing aids may be obtained.
Upon your request you may rent a wheelchair for the event. Reservation is free of charge and can be made by calling our service hotline: +49 (0) 72 21/30 13-101. The wheelchair can be picked up at one of the reserved handicapped parking spaces in the Festival Hall underground parking garage; the only thing you need to bring is your seat cushion.
For wheelchair users, special platforms are available in the side areas of the ground floor. Those accompanying them are entitled to a free seat in the nearest seating row. We request that you reserve your wheelchair space well in advance.
Parking
Handicapped parking spaces are marked in the underground parking garage as well as east of the Festival Hall.
Toilets
Handicapped-accessible toilets are located in the east wing of the Old Train Station (Alter Bahnhof). Entering the box office from outside, turn left.
Discounts for the severely disabled
The severely disabled (70% and above) are entitled to a discount for tickets to Festival Hall events. For discounts, ID cards are to be presented at the entrance without being asked.
Located on the side of the orchestra seating area, eight seats for wheelchair users are offered in price category 5. In lieu of a discount, an attendant/helper can be brought along free of charge.
Regulations may differ for entertainment events. Seats for wheelchair users can only be booked directly through the Festival Hall and not on the internet. Please feel free to call our ticket hotline at +49 (0) 72 21/30 13-101.
Ticket purchase
- Via our webshop at www.festspielhaus.de
- By e-mail to info@festspielhaus.de
- By telephone at +49 (0) 72 21/30 13-101
- By mail to Festspielhaus Baden-Baden gGmbH, Beim Alten Bahnhof 2, 76530 Baden-Baden, Germany
- By fax to +49 (0) 72 21/30 13-211
A service fee of € 5 per order including postage will be charged for postal orders.
Prices include all charges.
Unpaid tickets will remain reserved for 14 days.
Art is dynamic and artists are only people after all – musicians continue their development and rethink their programs, an opera diva can suddenly fall ill… In such cases we do our best to react in an accommodating way, but as a matter of principle, the program and performers are unfortunately subject to change; this is in the nature of things and does not entitle one to a refund of tickets already purchased. In addition to the ticket, we recommend that you purchase ticket cancellation insurance for € 5 per ticket. This insurance allows you to withdraw your ticket purchase in case of illness or accident preventing you from attending.
You can choose between different delivery methods during the booking process:
- By mail (note the additional service fee)
- To pick up at the box office
- Electronically: Print@home, QR code to your cell phone, Apple Wallet
Gift vouchers of any value starting from € 10 are available by phone +49 (0) 72 21/30 13-101, at the box office in the Festspielhaus or online in our webshop. The vouchers can be used for ordering tickets.
Upon obtaining ticket cancellation insurance for € 5, you have a contractual right to return a ticket purchased for an event at the Festival Hall Baden-Baden, in case the ticket purchaser or accompanying person becomes seriously ill or cannot attend due to accident, or in case of death of immediate relatives of the ticket purchaser or accompanying person.
In order to recognize this right to cancellation, the Festival Hall Baden-Baden must be informed of the circumstances two hours at the latest prior to the beginning of the event for which the ticket was purchased. The cancellation notice must then be submitted within the following four weeks, accompanied by the ticket cancellation insurance certificate, original ticket, and an attestation.
The ticket cancellation insurance must be purchased at the same time as the ticket and cannot be obtained afterward.
Ticket cancellation insurance is not offered for entertainment events.
Standing room tickets for sold-out concerts will only be made available at the box office on the night of the performance. For Information, please call +49 (0) 72 21/30 13-101.
With an individual subscription you are not only able to choose and secure tickets for all your favourite performances; you can also make a considerable saving. An individual subscription is dependent on the number of different performances chosen. For a simultaneous purchase of 5 tickets for 5 different performances, you will receive a discount of 5% off the original ticket price. For a simultaneous purchase of 7 or 8 tickets for 7 or 8 different performances, you will receive a discount of 10% off the original ticket price. For a simultaneous purchase of 9 tickets or more for 9 or more different performances, you will receive a discount of 15% off the original ticket price.
The benefits of an individual subscription can also be used for concession tickets. Within an individual subscription, both regular priced tickets and concession tickets can be combined. A combination of different seating categories is always available. Please note: All performances must be booked on the same day. Pooling individual bookings after purchase does not count as an individual subscription. Unfortunately it is not possible to book an individual subscription online.
Please address your booking, in writing, to: Festival Hall Baden-Baden Abteilung Ticketing Beim alten Bahnhof 2 76530 Baden-Baden It is of course possible to make an appointment to discuss the options either by telephone or in person. Please call +49(0) 72 21/30 13-101.
You can pay for your tickets by credit card (VISA, American Express, MasterCard), bank transfer or direct debit - in each case stating the full address and order number. For online orders, payment by credit card, Paypal or direct debit is possible.
Stadtsparkasse Baden-Baden Gaggenau
BIC: SOLADES1BAD
IBAN: DE37 6625 0030 0000 0645 84
Deutsche Bank
BIC: DEUTDEDB662
IBAN: DE65 6627 0024 0010 4422 01
The General Terms and Conditions of the Festspielhaus und Festspiele Baden-Baden gGmbH are published at the Baden-Baden Festival Theatre.
Discounts
Schoolchildren, trainees, students, those doing military or civilian service, holders of the Baden-Baden Family Pass, the unemployed, pensioners and severely disabled persons (from 70 %) are entitled to reduced admission prices for Festspielhaus events. For discounts on entertainment events by third-party promoters, please contact the Ticketing Service Center: +49 (0) 72 21/30 13-101.
Passes for discounts must be shown at the time of admission.
Wheelchair seats and seats for people with disabilities and their companions can be ordered directly from the Festspielhaus Baden-Baden.
Are you younger than 30 and interested in classical music and dance? With our young ticket you can attend almost all classical music and dance events for only 10 euros per ticket. The young ticket can be booked in seat categories 4 and cheaper, two weeks before the event by telephone and in the webshop.
The young ticket cannot be combined with other discounts and is not available for children's and youth events and all entertainment events.
As part of the "Columbus" project, we enable schoolchildren to attend Festspielhaus events for the price of 10 euros per ticket.
Preparatory teaching materials are being produced in cooperation with the Karlsruhe Regional Council. The project is sponsored by GRENKE AG.
Opening hours
Ticket order under 07221 3013 - 101
- Monday to Friday 9 a.m. to 6 p.m.
- Saturday, Sunday and public holidays 10 a.m. to 2 p.m.
From 1 August to 18 September, restricted opening hours apply:
- Monday to Friday 9 a.m. to 5 p.m.
- Saturday 10 a.m. to 2 p.m.
- Sunday and public holidays closed
On event days, the ticket hotline is available until two hours before the start of the performance.
- Monday to Friday 9 a.m. to 6 p.m.
- Saturday, Sunday and holidays 10 a.m. to 2 p.m.
- Generally two hours before the start of the event
From 1 August to 18 September, restricted opening hours apply:
- Monday to Friday 9 a.m. to 5 p.m.
- Saturday 10 a.m. to 2 p.m.
- Sunday and public holidays closed
The foyer and its bars open 90 minutes before the start of the event.
Arrival
To reach the Festival Hall by car: A5 Frankfurt–Basel, exit Baden-Baden (Google Maps route planner). The „Baden Airpark“ regional airport is located just 15km from the Festival Hall. From the Baden-Baden train station, bus lines 201, 205, 216, 243, 244, and 245 all stop at the Festival Hall. The journey takes 15 minutes; buses run from 5:00 in the morning to 1:00 at night. Timetable here: EVA-BW, DB Bahn.
Depending on the event and the season, the parking situation at the Festival Hall can be problematic. In order to avoid the traffic rush after events, we recommend rounding out the evening with dinner at the Festival Hall. There are other parking garages nearby (between 5 and 15 minutes walking distance) that are best suited for concerts in the city center. Of these, the Wagener shopping center parking garage is the closest to the Festival Hall.
Festival Hall parking garage
Theater Baden-Baden
Museum Frieder Burda
Wagener Galerie
P & R Parkhaus Cineplex
“All paths lead to the Festspielhaus Baden-Baden” – well, perhaps not as yet, but for our guests’ convenience a comfortable bus transfer service from selected cities to most of the Festspielhaus classical performances is currently available.
Selected towns (Prices 2023)
Mannheim € 40
Heidelberg € 37
Heilbronn € 44
Bretten € 35
Karlsruhe € 30
Pforzheim € 33
Stuttgart € 44
Offenburg € 30
Freiburg € 40
Make use of this practical service, and book both your travel and entrance tickets directly from the Festspielhaus Service Centre Ticketing by calling +49 (0) 72 21/30 13-101.
