Tickets and box office

Personal assistance and instant online booking.

Photo that shows Foyer. © Thomas Straub
© Thomas Straub
Ticket purchase Box Office More information Contact

Ticket purchase

Tickets can be ordered by telephone, in writing, online, or in person from the Festival Hall Baden-Baden and from all authorised booking agencies. Festspielhaus Baden-Baden Beim Alten Bahnhof 2, 76530 Baden-Baden www.festivalhall.de, Ticket Service +49 (0) 72 21/30 13-101 fax +49 (0) 72 21/30 13–211, E-Mail info@festspielhaus.de.

A service fee of € 5 per order including postage will be charged for postal orders. Prices include all charges. Purchased tickets may not be exchanged. Unpaid tickets will remain reserved for ten days. All tickets are non-returnable. All performances are subject to programme or casting alterations and these do not entitle ticket holders to a refund.

Box Office

The box office of the Festival Hall Baden-Baden is open Monday to Friday from 9:30 AM to 6:00 PM, Saturday/Sunday and holidays from 10:00 AM to 2:00 PM, and also two hours before the start of the event. Ticket sales are closed on sundays in August and on January 1. You can also purchase tickets at any ticket agency and at selected travel agencies.

More information

Concession tickets

Festival Hall Baden-Baden will grant concession tickets in all price categories to students, trainees, military and civil servicepersons, holders of the Baden-Baden Family Pass, pensioners and severely handicapped persons (disability exceeding 70 percent). Concession passes must be presented upon entry. Wheelchair spaces can only be purchased directly at the Festival Hall booking office.

Youth Ticket

The Youth Ticket allows young people under the age of 26 who are in full-time education to visit the Festival Hall at an entry price of just € 10. The Youth Ticket is awailable for almost any classic program – while supplies last.

The Youth Ticket can only be bought at the event upon presentation of valid identification. Currently valid identification for the “Youth Ticket” include: student card, student ID, FSJ-card…

Program and cast are subject to change. Please understand that we can not consider any requests regarding the choice of seats.

Voucher

Gift vouchers of any value starting from € 10 are available by phone +49 (0) 72 21/30 13-101, at the box office in the Festspielhaus or online in our webshop. The vouchers can be used for ordering tickets, a meal in the “Aida” restaurant, when booking a travel package, or at any of the Festival Hall bars. Unfortunately it is not possible to redeem a gift voucher when purchasing online.

Ticket exchange and return

Art is dynamic and artists are only people after all – musicians continue their development and rethink their programs, an opera diva can suddenly fall ill… In such cases we do our best to react in an accommodating way, but as a matter of principle, the program and performers are unfortunately subject to change; this is in the nature of things and does not entitle one to a refund of tickets already purchased. In addition to the ticket, we recommend that you purchase ticket cancellation insurance for € 5 per ticket. This insurance allows you to withdraw your ticket purchase in case of illness or accident preventing you from attending.

Ticket cancellation insurance

Upon obtaining ticket cancellation insurance for € 5, you have a contractual right to return a ticket purchased for an event at the Festival Hall Baden-Baden, in case the ticket purchaser or accompanying person becomes seriously ill or cannot attend due to accident, or in case of death of immediate relatives of the ticket purchaser or accompanying person.

In order to recognize this right to cancellation, the Festival Hall Baden-Baden must be informed of the circumstances two hours at the latest prior to the beginning of the event for which the ticket was purchased. The cancellation notice must then be submitted within the following four weeks, accompanied by the ticket cancellation insurance certificate, original ticket, and an attestation.

The ticket cancellation insurance must be purchased at the same time as the ticket and cannot be obtained afterward.

Ticket cancellation insurance is not offered for entertainment events.

Standing room tickets

Standing room tickets for sold-out concerts will only be made available at the box office on the night of the performance. For Information, please call +49 (0) 72 21/30 13-101.

Individual subscription

With an individual subscription you are not only able to choose and secure tickets for all your favourite performances; you can also make a considerable saving. An individual subscription is dependent on the number of different performances chosen. For a simultaneous purchase of 5 tickets for 5 different performances, you will receive a discount of 5% off the original ticket price. For a simultaneous purchase of 7 or 8 tickets for 7 or 8 different performances, you will receive a discount of 10% off the original ticket price. For a simultaneous purchase of 9 tickets or more for 9 or more different performances, you will receive a discount of 15% off the original ticket price.

The benefits of an individual subscription can also be used for concession tickets. Within an individual subscription, both regular priced tickets and concession tickets can be combined. A combination of different seating categories is always available. Please note: All performances must be booked on the same day. Pooling individual bookings after purchase does not count as an individual subscription. Unfortunately it is not possible to book an individual subscription online.

Please address your booking, in writing, to: Festival Hall Baden-Baden Abteilung Ticketing Beim alten Bahnhof 2 76530 Baden-Baden It is of course possible to make an appointment to discuss the options either by telephone or in person. Please call +49(0) 72 21/30 13-101.

Payment terms and terms and conditions

Payments may be made by credit card, direct debit or bank transfer Stadtsparkasse Baden-Baden Gaggenau BIC: SOLADES1BAD IBAN: DE37 6625 0030 0000 0645 84.

Deutsche Bank BIC: DEUTDEDB662 IBAN: DE65 6627 0024 0010 4422 01

by stating the reservation number and concert title. Online reservations can only be paid by credit Card.

The General Terms and Conditions of the Festspielhaus und Festspiele Baden-Baden gGmbH are published at the Baden-Baden Festival Theatre.

AGB

Seating plan

Photo that shows Saalplan A.
Photo that shows Saalplan B.
Photo that shows Saalplan C.

Cloakroom

We ask our guests to leave their coats and jackets in the cloakroom, as they may not be taken into the concert hall. Cloakrooms are located on the ground, second and third floors.

Festival Hall Tours

The curtain falls, there are still unanswered questions? Not any more! The Festival Hall Baden-Baden is offering tours for everyone who’s always wanted a glimpse backstage. You’ll get to go where no one else is allowed, step on the stage, explore the orchestra pit, and discover what goes on at the technical center. Qualified Festival Hall guides will initiate you into the many secrets of the theater.

Germany’s largest opera house
Your first time at the Festival Hall? A warm welcome! Monday to Friday: 11:00 a.m., Saturday and holidays: 2:00 p.m.

We’re happy you found your way here! May we introduce you to the Festival Hall? You’ll get to know it from top to bottom and go places where no outsider is allowed to enter, since we want you to feel completely at home here.

Price: €8 (€6 for school students and tourist pass holders) Individual tour: €120 Participants: maximum 25. Meeting point: Festival Hall box office

Art and artists
A journey to the world of singers, virtuosos, and other musical magicians Every 1st, 3rd, and (if applicable) 5th Sunday of the month: 2:00 p.m.

What are the keys to a successful production? How to create the perfect orchestral sound? What is an interpretation? Difficult questions – and a few surprisingly simple answers.

Price: €10 (€8 for school students and tourist pass holders) Individual tour: €150 Participants: maximum 25. Meeting point: Festival Hall box office

History in stories
Spa town, temple of art, and railway station: a historical expedition Every 2nd Sunday of the month: 2:00 p.m.

There was always plenty going on in Baden-Baden: princes and kings spent their summers here – followed by the world’s most renowned virtuosos. And today? Today the city is home to Germany’s largest opera house. Immerse yourself in the history of the city and the Festival Hall!

Price: €10 (€8 for school students and tourist pass holders) Individual tour: €150 Participants: maximum 25. Meeting point: Festival Hall box office

Technique and trumpets
Art demands skill: great technical achievements in opera Every 4th Sunday of the month: 2:00 p.m.

An opera house combines imagination with technique. The second is usually well-hidden. On this tour we’d like to change things, revealing what goes on behind the scenes as you experience a day in the life of Festival Hall engineers and technicians.

Price: €10 (€8 for school students and tourist pass holders) Individual tour: €150 Participants: maximum 25. Meeting point: Festival Hall box office

Tickets
Tickets can be purchased by phone by calling our ticket service hotline on +49 (0) 72 21/30 13-101, or directly at the Festival Hall box office. Due to the limited number of participants, we recommend that you reserve in advance.

Group tours
Individual group tours can be scheduled according to your needs, including tours in other languages. Please contact Ms. Theresia Hensel on +49 (0) 72 21/30 13-427 or t.hensel@festspielhaus.de.

Contact

    Service-Center Ticketing

    E-mail: info@festspielhaus.de Phone: +49 (0) 72 21/30 13-101