How can I purchase a ticket?
- Via our webshop at www.festspielhaus.de
- By e-mail to info@festspielhaus.de
- By telephone at +49 (0) 72 21/30 13-101
- By mail to Festspielhaus Baden-Baden gGmbH, Beim Alten Bahnhof 2, 76530 Baden-Baden, Germany
- By fax to +49 (0) 72 21/30 13-211
Are there any discounts?
Schoolchildren, trainees, students, those doing military or civilian service, holders of the Baden-Baden Family Pass, the unemployed, pensioners and severely disabled persons (from 70 %) are entitled to reduced admission prices for Festspielhaus events. For discounts on entertainment events by third-party promoters, please contact the Ticketing Service Center: +49 (0) 72 21/30 13-101.
Passes for discounts must be shown at the time of admission.
Wheelchair seats and seats for people with disabilities and their companions can be ordered directly from the Festspielhaus Baden-Baden.
Are you younger than 30 and interested in classical music and dance? With our young ticket you can attend almost all classical music and dance events for only 10 euros per ticket. The young ticket can be booked in seat categories 4 and cheaper, two weeks before the event by telephone and in the webshop. The young ticket cannot be combined with other discounts and is not available for children's and youth events and all entertainment events.
As part of the "Columbus" project, we enable schoolchildren to attend Festspielhaus events for the price of 10 euros per ticket. Preparatory teaching materials are being produced in cooperation with the Karlsruhe Regional Council. The project is sponsored by GRENKE AG.
Can I exchange or return tickets?
Art is dynamic and artists are only people after all – musicians continue their development and rethink their programs, an opera diva can suddenly fall ill… In such cases we do our best to react in an accommodating way, but as a matter of principle, the program and performers are unfortunately subject to change; this is in the nature of things and does not entitle one to a refund of tickets already purchased. In addition to the ticket, we recommend that you purchase ticket cancellation insurance for € 5 per ticket. This insurance allows you to withdraw your ticket purchase in case of illness or accident preventing you from attending.
How does my ticket get to me?
You can choose between different delivery methods during the booking process:
- By mail (note the additional service fee)
- To pick up at the box office
- Electronically: Print@home, QR code to your cell phone, Apple Wallet
Are surtitles visible in every seat?
Unfortunately, seats in rows 23 and 24 ground floor are restricted in this respect.
