Your visit

• Via our webshop at www.festspielhaus.de

• By e-mail to info@festspielhaus.de

• By telephone at +49 (0) 72 21/30 13-101

• By mail to Festspielhaus Baden-Baden gGmbH, Beim Alten Bahnhof 2, 76530 Baden-Baden, Germany

• By fax to +49 (0) 72 21/30 13-211

A service fee of € 5 per order including postage will be charged for postal orders.

Prices include all charges.

Art is dynamic and artists are only people after all – musicians continue their development and rethink their programs, an opera diva can suddenly fall ill… In such cases we do our best to react in an accommodating way, but as a matter of principle, the program and performers are unfortunately subject to change; this is in the nature of things and does not entitle one to a refund of tickets already purchased. In addition to the ticket, we recommend that you purchase ticket cancellation insurance for € 5 per ticket. This insurance allows you to withdraw your ticket purchase in case of illness or accident preventing you from attending.

You can choose between different delivery methods during the booking process:

• By mail (note the additional service fee)
• To pick up at the box office
• Electronically: Print@home, QR code to your cell phone, Apple Wallet

Upon obtaining ticket cancellation insurance for € 5, you have a contractual right to return a ticket purchased for an event at the Festival Hall Baden-Baden, in case the ticket purchaser or accompanying person becomes seriously ill or cannot attend due to accident, or in case of death of immediate relatives of the ticket purchaser or accompanying person.

In order to recognize this right to cancellation, the Festival Hall Baden-Baden must be informed of the circumstances two hours at the latest prior to the beginning of the event for which the ticket was purchased. The cancellation notice must then be submitted within the following four weeks, accompanied by the ticket cancellation insurance certificate, original ticket, and an attestation.

The ticket cancellation insurance must be purchased at the same time as the ticket and cannot be obtained afterward.

Ticket cancellation insurance is not offered for entertainment events.

Standing room tickets for sold-out concerts will only be made available at the box office on the night of the performance. For Information, please call +49 (0) 72 21/30 13-101.

Unfortunately, seats in rows 23 and 24 of the orchestra seating area have limited visibility for supertitles.

The second row in the boxes as well as all seats on the second side balcony have restricted visibility. Particularly high seat rows are located on the second tier, which has very restricted visibility. For detailed seating assistance, please contact our Ticketing Service Center.

With an individual subscription you are not only able to choose and secure tickets for all your favourite performances; you can also make a considerable saving. An individual subscription is dependent on the number of different performances chosen. For a simultaneous purchase of 4-6 tickets for different performances, you will receive a discount of 10% off the original ticket price. For a simultaneous purchase of 7-9 tickets for different performances, you will receive a discount of 15% off the original ticket price. For a simultaneous purchase of 10 tickets or more for different performances, you will receive a discount of 20% off the original ticket price.

The benefits of an individual subscription can also be used for concession tickets. Within an individual subscription, both regular priced tickets and concession tickets can be combined. A combination of different seating categories is always available. Please note: All performances must be booked on the same day. Pooling individual bookings after purchase does not count as an individual subscription. Unfortunately it is not possible to book an individual subscription online.

Please address your booking, in writing, to: Festival Hall Baden-Baden Abteilung Ticketing Beim alten Bahnhof 2 76530 Baden-Baden It is of course possible to make an appointment to discuss the options either by telephone or in person. Please call +49(0) 72 21/30 13-101.

To the ticket packages

You can pay for your tickets by credit card (VISA, American Express, MasterCard) or direct debit - in each case stating the full address and order number. Cash payment is also possible at the box office. In the webshop you can pay with Paypal and credit card (VISA, American Express, MasterCard). Direct debit is also possible for customers from Germany up to 14 days before the event date.

Sparkasse Baden-Baden Gaggenau 
IBAN: DE37 6625 0030 0000 0645 84 
BIC/Swift code: SOLADES1BAD.

Deutsche Bank
IBAN: DE65 6627 0024 0010 4422 01 
BIC: DEUTDEDB662 
 

The General Terms and Conditions of the Festspielhaus und Festspiele Baden-Baden gGmbH are published at the Baden-Baden Festival Theatre.

For the well-being of your child and out of consideration for other guests, admission is permitted for children ages six and up. Bringing children under the age of six requires the prior consent of the Festspielhaus. This rule does not apply to events offered specifically for children.

Schoolchildren, trainees, students, those doing military or civilian service, holders of the Baden-Baden Family Pass, the unemployed, pensioners and severely disabled persons (degree of disability from 70) are entitled to reduced admission prices for Festspielhaus events. For discounts on entertainment events by third-party promoters, please contact the Ticketing Service Center: +49 (0) 72 21/30 13-101.

Passes for discounts must be shown at the time of admission.

Wheelchair seats and seats for people with disabilities and their companions can be ordered directly from the Festspielhaus Baden-Baden.

With the YOUNG TICKET, people under 30 can attend almost all events for just €10/ticket. It can be booked in category 4 and lower price category via the Festspielhaus app - while supplies last (cannot be combined with other discounts, not available at children's, youth, and entertainment events). For some events, the Young Ticket is only available two weeks before the event date.

As part of the Columbus project, we allow school students to attend Festspielhaus events for the price of €10 per ticket.

We offer preparatory teaching materials in cooperation with the Karlsruhe Regional Council. The project is sponsored by GRENKE AG.

In order to ensure a seamless concert experience, we ask you to visit the cloakroom and take your seats in the hallin good time before the event. Please also note that photos and film recordings during the concerts as well as food and drinks in the hall are not permitted. 

Gift vouchers of any value starting from € 10 are available by phone +49 (0) 72 21/30 13-101, at the box office in the Festspielhaus or online in our webshop. The vouchers can be used for ordering tickets.

It fits easily in your pocket: your Festspielhaus Dining Voucher 

The Festspielhaus foyer is your second living room? Then get your free Festspielhaus Dining Voucher at our dining points! It’s the size of an EC card, fits in any jeans or jacket pocket or handbag, and can be topped up easily with any amount at the Festspielhaus. So you’ll never have to search for change again the next time you order a coffee or sparkling wine. 

With your Dining Voucher, you can pay for all food offerings at the Festspielhaus Baden-Baden, from cough drops to meals at the Aida restaurant. So you can fully dedicate yourself to enjoying the evening. The Voucher also makes the perfect gift!

Ticket order under 07221 3013 - 101

• Monday to Friday, 9 a.m. to 5 p.m.
• Saturday, 10 a.m. to 2 p.m.
• On event days Monday to Friday: 9 a.m. to two hours before the start of the event
• On event days Saturday/Sunday/public holidays: 10 a.m. to two hours before the start of the event

On event days, the ticket hotline is available until two hours before the start of the performance.

• Monday, Tuesday & Friday 9 a.m. to 5 p.m.
• Wednesday & Thursday 9 a.m. to 2 p.m.
• Saturday 10 a.m. to 2 p.m.
• On event days Monday - Friday: 9 a.m. to two hours before the start of the event
• On event days Saturday/Sunday/public holidays: 10 a.m. to two hours before the start of the event

The Festspielhaus and the bars open 90 minutes before the start of the event.

We ask our guests to leave coats, jackets, and large bags (larger than A4) as well as umbrellas in the cloakroom, since they may not be taken into the hall for safety reasons. Our admission staff is instructed to ask you to visit the cloakroom before entering the hall. 

Cloakrooms are located on the ground floor and on the second and third levels.

The Festspielhaus and the bars open 90 minutes before the start of the event.

Of course we also offer food and drinks during intermission and after the end of the performance.

Please note that food and drinks may not be taken into the hall.

How do you listen to classical music? What is an opera, a string quartet, a pas de deux all about?

Two introductory lectures (15 – 20 minutes) are offered before each classical event as well as many jazz and entertainment programs. The first introductory lecture begins 80 minutes before the start of the event and is repeated 50 minutes before the start of the event.

The introductory lectures take place on Level 3. Since the number of seats is limited, the Festspielhaus offers the possibility to reserve seats by phone at +49 (0) 72 21/30 13-101. The cost is €5. Unused reservations expire at the beginning of the lecture.

Yes, there is a lift in the foyer that takes you to any level of the Festspielhaus.

For our "little" guests, we offer a comfortable alternative to Mom's or Dad's lap. The Festspielhaus has a limited number of child seats. These are available free of charge for a deposit at our shop on the ground floor.

From whichever seat you experience an event in the Festspielhaus Baden-Baden, you will be able to hear and see it well. Of course, there are differences that arise from the position of your seat. We are happy to provide you with opera glasses for a rental fee of €2.50 (plus €27.50 deposit). Opera glasses are available at our shop on the ground floor as well as at the bars.

The Festspielhaus has a wireless infrared transmission system. If you book in advance at +49 (0) 72 21/30 13-101, you will receive headphones or an induction receiver for hearing aids at our shop on the ground floor.

If needed, you can rent a wheelchair for the event. You may reserve one free of charge via our service hotline +49 (0) 72 21/30 13-101. It will be provided in the Festspielhaus underground car park; you will only need to bring your seat cushion with you.

Disabled parking spaces are located in the underground car park and east of the Festspielhaus. So that you can park comfortably in the underground car park, we recommend arriving early due to heavy traffic and possible parallel events in Baden-Baden.

Handicapped-accessible toilets are located in the east wing of the Old Train Station (Alter Bahnhof). Entering the box office from outside, turn left.

The severely disabled (70% and above) are entitled to a discount for tickets to Festival Hall events. For discounts, ID cards are to be presented at the entrance without being asked.

Located on the side of the orchestra seating area, eight seats for wheelchair users are offered in price category 5. In lieu of a discount, an attendant/helper can be brought along free of charge.

Regulations may differ for entertainment events. Seats for wheelchair users can only be booked directly through the Festival Hall and not on the internet. Please feel free to call our ticket hotline at +49 (0) 72 21/30 13-101.

To reach the Festival Hall by car: A5 Frankfurt–Basel, exit Baden-Baden (Google Maps route planner). The „Baden Airpark“ regional airport is located just 15km from the Festival Hall. From the Baden-Baden train station, bus lines 201, 205, 216, 243, 244, and 245 all stop at the Festival Hall. The journey takes 15 minutes; buses run from 5:00 in the morning to 1:00 at night. Timetable here: EVA-BW, DB Bahn.

Your Festspielhaus ticket is valid as a travel pass on the day of the event until 6 am on the following day within the Karlsruhe Travel Authority (KVV) area.

“All paths lead to the Festspielhaus Baden-Baden” – well, perhaps not as yet, but for our guests’ convenience a comfortable bus transfer service from selected cities to most of the Festspielhaus classical performances is currently available.

Selected towns (Prices 2026) 

Mannheim € 42
Heidelberg € 39
Heilbronn € 46
Karlsruhe € 32
Pforzheim € 35
Stuttgart € 46
Offenburg € 32
Freiburg € 42

Make use of this practical service, and book both your travel and entrance tickets directly from the Festspielhaus Service Centre Ticketing by calling +49 (0) 72 21/30 13-101.